Frequently Asked Questions
Everything you need to know about shopping with New York Chik.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for those who need their fashion fix a little faster.
What is your return policy for seasonal collections?
We accept returns on all unworn items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' specific to that garment's cut. We recommend measuring yourself and comparing it to our chart to ensure the perfect New York fit.
Do you ship internationally?
Yes, New York Chik ships to over 50 countries worldwide. International shipping times and fees vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.